Carolina Zapata

Customer Service Specialist

Carolina has been an important part of our team since 2007. As a Customer Service Specialist, she is focused in the areas of global customer relations and problem resolution. Her native bilingual skills provide the exact precision needed when working with the strict requirements of shipments destined to South American countries. Carolina holds an Associate’s degree in Management from Berkeley College and in 2013 she graduated from William Paterson University with a Bachelors in Global Business Studies and minor in Economics. Carolina is responsible for the logistics of multi-million dollar special accounts in the areas of Export/Import and LTL.

Carolina maintains a customer focused and detail-orientated approach to business that has been
built on a strong foundation of ethics, accountability and trust. She is an anime, manga and proud
mom of a mischievous 9 year old Yorkie named Gohan.

TEL: 973-968-3713
CELL: 973-934-6283